Since 2003, Khulumani has constructively engaged with government to ensure that the measures constructed to 'deal with the past' are effective and appropriate. Up until the present, these many efforts of Khulumani and its members seem to have been ignored by the state. Khulumani members have regularly called the Presidential Hotline to ask for the implementation of a comprehensive and inclusive reparations policy.

Many Khulumani members in their capacities as ANC members, have made multiple visits to Luthuli House to table their proposals and their requests directly with officials in Luthuli House. None of these submissions has been honoured with a respectful response to date.

Khulumani has experience since its founding in 1995 in providing the rehabilitation and community healing services that are needed. In spite of this, government responds to organisations that are not composed by those affected by the issues while appearing to ignore the submissions of Khulumani members themselves.

This is a huge gap in the experience of a democracy that takes account of the views and perspectives of those most affected by particular issues.